How does Psychology have a role to play in software delivery?

When England Men’s team turned things around in the Soccer World Cup of 2018, many praised Southgate for his incredible leadership skills. Indeed, he must have had a huge part to play. However, the England team also had another secret weapon.. sport’s pychologist Pippa Grange.

The thing is, when it’s high stakes in sport, people invest in professionals who’s sole responsibility it is to create a rich inner world for the team. However, in software development we often see this part of the process go woefully under examined and under funded.

There are a number of reasons why a software project may go off track. A lack of purpose, an over-bearing stakeholder but a propensity to blame the team for incompetence is often way off track.

With just a little bit of tender loving care, a group of people who may appear to be meandering (or just plain fighting!) can turn things around in an incredible way.

The process they go through is detailed in a popular book, Lencioni’s, “The 5 Dysfunctions of a team”

Five Behaviours More Information

As it conveys in the article, Grange started the process of building a high performing and cohesive team by building trust and that’s exactly how the 5 behaviours start too.

If you are interested in understanding more about the role that Psychology can play in your team’s performance then make an appointment here to speak to one of our accredited 5 behaviours consultants or send us an email on